Emergency Service Request
Our mobile service team is ready to help 24/7, with speed, expertise & efficiency.
Rely on Canada’s Largest Service Network to Keep You Rolling
With fast response times and expertly trained technicians, Kal Tire has the network, people, expertise and equipment to keep customers rolling 24-hours a day, every day.
260 Stores
500 Service Trucks
24 Hours / 7 Days a Week
At Your Site or On The Go, We’re Here When You Need Us
Our service operations team centrally manages and efficiently dispatches Kal Tire technicians and specialized commercial trucks to breakdown events & scheduled yard work across all major metropolitan markets. When you need us, we get to you fast.
- Minimize downtime with preventative maintenance work scheduled in your yard on your timeline
- Manage your fleet’s capacity & routes with real time visibility into the status of breakdown events
- Receive real-time updates from the technician, including photos, while the event is in progress
- Access centralized reporting of service performance metrics
Emergency Roadside Service 24/7
Our team of experts can respond to you in an emergency in under 5 minutes*. Our service offers:
- Accurate ETA’s and faster roll-times with dispatch teams that can assess technician location, availability & skills so you get the right help you need
- Centralized, in-house team works 24/7 to ensure fast response times
- Driver GPS locator to eliminate location errors and speed arrival times
- Automated real-time event notifications which are role specific for service requestor, driver & fleet manager, sent at key stages during the service and sharing event details such as photos and summaries
- Quick & easy emergency service request via our digital platform
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24/7 support
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Emergency service respond times of under 5 minutes*
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500+ Kal Tire certified field technicians
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500 Kal Tire commercial service trucks outfitted with specialized equipment
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260+ Kal Tire stores serving across Canada
Rely on Canada’s Tire Service Experts to Keep You Rolling
- All Kal Tire technicians have completed comprehensive commercial technical & safety training
- On-site, digital, hazard inspections are completed on our SES platform
- Commercial service trucks are outfitted with specialized equipment to ensure efficiency & safety utilizing the correct tools for the job
*Response times of under 5 minutes when requesting service via our digital platform