Emergency Service Request
Our mobile service team is ready to help 24/7, with speed, expertise & efficiency.
Rely on Canada’s Largest Service Network to Keep You Rolling
With fast response times and expertly trained technicians, Kal Tire has the network, people, expertise and equipment to keep customers rolling 24-hours a day, every day.
260 Stores
500 Service Trucks
24 Hours / 7 Days a Week
At Your Site or On The Go, We’re Here When You Need Us
Our service operations team centrally manages and efficiently dispatches Kal Tire technicians and specialized commercial trucks to breakdown events & scheduled on site tire service across all major metropolitan markets. When you need us, we get to you fast.
- Reduce costly breakdowns & downtime with preventative maintenance work scheduled at your site on your timeline
- Manage your fleet’s capacity & routes with real time visibility into the status of breakdown events
- Receive real-time updates from the technician, including photos, while the event is in progress
- Access centralized reporting of service performance metrics
Yard Program
With Kal Tire’s on-site service, we bring more than 500 highly skilled technicians and specially outfitted service trucks to you—reducing operating costs, improving uptime and maximizing tire life.
- Highly skilled technicians and specially outfitted trucks arrive at the most convenient time for your busy fleet.
- Our teams leverage technology and your personalized service guide to deliver highly efficient service at your site.
- At the end of every service, the end of the day and month, and over time—we give you frequent and insightful reporting into your fleet’s tire performance and how our tire services performed over time.
- Coast to coast, you always get highly skilled Kal Tire technicians performing all tire work to the highest standards of safety and consistency.
Emergency Roadside Service 24/7
Our team of experts can respond to you in an emergency in under 5 minutes*. Our service offers:
- Accurate ETA’s and faster roll-times with dispatch teams that can assess technician location, availability & skills so you get the right help you need
- Centralized, in-house team works 24/7 to ensure fast response times
- Driver GPS locator to eliminate location errors and speed arrival times
- Automated real-time event notifications which are role specific for service requestor, driver & fleet manager, sent at key stages during the service and sharing event details such as photos and summaries
- Quick & easy emergency service request via our digital platform
*Response times of under 5 minutes when requesting service via our digital platform